The PS4 Pro took the world by storm when it was launched but apparently, it has sever connectivity problems with 4k TV’s. This has come as a big surprise to the tech community and to Sony itself, because of the very fact that the console was known to have a double advantage over its counterparts in terms of display, as it has been design to show compatibility with both High Dynamic Range Colours (HDR colours) as well as 4k resolutions. With absolutely nothing to doubt about the software, all fingers point at the possibility of faulty software and experts have blamed the latest firmware to be creating this problem.
The PS4 Pro, out of the box, comes with the version 4.0 installed, but the latest version 4.05 seems to have been the root of all troubles. As soon as Sony rolled out the update, numerous people took it and since then, tech forums have been flooded with complaints of non connectivity, black screens, intermittent audio and video feeds and also no signal.
However, nothing can be blamed upon the firmware alone, as the complaints that were faced about the non connectivity have been narrowed down to only a few brands of television, like LG, Hisense and Vizio, particularly those models that are not very new. Those who use other televisions have so far made hardly any complaints about this problem. So it does boil down to one thing – apparently, the new software of the PS4 Pro is only not compatible with LG, Hisense and Vizio televisions.
A few users of these television brands have come up with a backup plan to keep the PS4 Pro thing going. To do this, once when their HDMI was plugged into the 4k port of the TV, they turned the TV on and started the PS4 in safe mode. After this they changed the HDCP setting to 1.4 only. After this, with trial and error, they proceeded to repeat the steps above and get the resolution right. This did work for a few but it might not work for you, so it is advisable for you to leave these to the experts.