Let’s face it, not everyone’s first thought when they have a technical problem is to Google it. You might be the designated ‘tech person’ for your family or friends, making sure granny doesn’t get malware on her dusty Windows XP desktop. Some people need an actual person to help them, and that’s completely okay – that’s where Google Support Services comes in.
The Google Pixel Smartphones would be getting many exclusive features which will ensure that they are kept a cut above the rest. Google has replaced the Nexus series of smartphones with these gen-next devices, and the company hopes to take things to the next level with the help of exclusivity. The Google Pixel devices, that launched earlier this month, come with a very special feature – the Google Support Services.
One of the Pixel’s exclusive features is 24/7 support straight from the Settings app, which even allows support agents to control your device (if you allow them) if needed. Now Google has published the Google Support Services application to the Play Store, to allow updates without new system updates.
The company has now published the Google Support Services app in the Google Play Store, which is an added advantage for the users. This means that they would soon be able to update the app without having to download a system update. The support services app is a key highlight of the Google Pixel smartphones.
By accident, Nexus owners with the Android 7.1 Developer Preview were actually able to receive support as well until Google disabled it. Now the Support tab in settings just has links to Google’s online help. Despite only working on Pixel devices, right now Google Support Services can seemingly be installed on any Lollipop device. I’m sure this is a bug that will be fixed, but it’s interesting nonetheless.