Facebook has been a company of innovation and their main objective from the beginning has been to bring all the people in the world a little closer. Facebook has witness enormous growth over the years since it was launched. It has become a social media giant and it would not be false to call Facebook the biggest social media platform with crossing the one billion active user mark. Mark Zuckerberg has been absolutely phenomenal when it comes to assessing the market and acknowledging the competitors and their threat to his company. The best example can be WhatsApp, it is the number one messaging app with over one billion active users on its platform and Mr. Zuckerberg bought it in order to support the Messenger app which is a part of Facebook itself.
Facebook has been pretty busy with bringing all the updates to all its apps for example it just launched the much anticipated video calling support for WhatsApp. Now the company is working on a new unified inbox app. In this app, you will be provided with a unified inbox for all the messages and comments from your Facebook pages, Messenger and Instagram also. The businesses are said to be able to benefit most from this app, as they will be able to respond a lot quicker on Messenger, their Facebook page and Instagram account. This will result in better customer service.
Through this inbox you will be able to check all the Facebook comments, visitor posts, messages, reviews and also the Instagram comments, everything at one place. The app will also allow you to view the basic profile information of all the people who contact you over these platforms. This will most definitely help the people who promotes their brands on these platforms. This app will be launched in a couple of weeks and then you will be able to try it out. The app will be rolled out to the iOS and Android phones and later on it will be made available for all the smartphones.