Amidst all the hype regarding its excellence as a smartphone, the Samsung Galaxy Note 7 has suddenly faced a big set back – battery problems. Samsung devices are all good, but they are notorious for but one problem, their batteries. The batteries give away all to quickly, either discharging too fast or coming up with severe problems. But is this the first problem with a Note device? We’d say, no. The Note 5 had similar problems, although not with the battery specifically, but with the overall design, causing troubles with stylus insertion.
Coming back to the Note 7, almost 35 cases with severe battery problems have been reported so far with the Galaxy Note 7. The company has also been smothered on the social media, with posts from south Korean regions depicting devices that are burnt, claiming that batteries have exploded. Although these have not been verified, Samsung is not ready to take any more risks. It has decided to replace almost every phone that is has sold within this model. Sounds really suave and you’d say that Samsung deserves kudos to this, but the replacement of 2.5 million devices will be far from easy.
You cannot overrule the fact that the company is going to have to face a lot of losses. 2.5 million units total to millions of dollars worth merchandise to be remade and resold. To this, add costs of manpower and resources needed for the replacement services. Asides, you cannot deny, that there is a high possibility that not all devices are defective. Rooting out the defective ones and segregating the ones that are fine will also be a big problem.
Worst part of it all? iPhone 7 is due soon. Samsung released the Note 7 earlier than the Apple juggernaut so that it could thwart the market for Apple’s sales, but it seems like the plan backfired. All those who were planning to get a Note 7 might now consider switching to the iPhone 7 completely, just with the mere notion that they may ‘accidentally’ get the defective Note 7 unit.